Shipping policy
At 1961, we are committed to delivering your jewelry purchases efficiently and securely. This Shipping Policy outlines important information about our shipping process and policies.
Shipping Destinations
We currently offer shipping to the following destinations: United States and its territories.
Shipping Methods and Costs
a. Standard Shipping: We offer standard shipping to all destinations at a specific rate provided at checkout.
b. Expedited Shipping: For customers who need their orders sooner, please contact us at info@store1961.com
Processing Time
a. Order Processing: Orders are typically processed and prepared for shipment within 3-8 business days.
b. Custom or Personalized Orders: Custom-made or personalized jewelry may require additional processing time. Details will be provided at the time of purchase.
Estimated Delivery Times
The estimated delivery times for our standard and expedited shipping methods are as follows:
- Standard Shipping: 1-5 business days.
- Expedited Shipping: TBD
Tracking
a. Tracking Information: Once your order is shipped, we will provide you with a tracking number and a link to track your package.
b. Tracking Updates: Please allow some time for tracking information to update after your package is dispatched.
Delivery
a. Delivery Address: It is your responsibility to provide us with an accurate and complete delivery address. We are not responsible for orders delivered to incorrectly provided addresses.
b. Delivery Attempt: Our shipping carrier will make multiple attempts to deliver your package. If unsuccessful, the package may be held at a local facility or returned to us.
Delays and Unforeseen Circumstances
a. Delays: While we make every effort to ensure timely delivery, we are not responsible for delays caused by factors beyond our control, including weather, customs, or shipping carrier issues.
Questions and Support
If you have any questions or need assistance with your order, please contact our customer support team at info@store1961.com.